The following list of Terms And Conditions applies to all orders for FireHouse merchandise. By placing an order you agree to these Terms And Conditions. If you have any questions or concerns, please ask us before ordering. Thank you for supporting FireHouse. We appreciate all orders.
1. All sales are final. No refunds.
2. Firehouse reserves the right to refuse, without explanation, any order or any payment offered.
3. All orders are double checked before shipping to ensure accuracy. If there is a problem with your order please contact with an explanation.
4. Firehouse is not responsible for lost, damaged, or misdirected mail.
5. Please allow 4-6 weeks for delivery. (Orders are usually shipped much sooner than this time frame.) For faster delivery pay by US Postal Money Order or Credit Card.
6. All credit card orders are processed through PayPal.
1. Our fans in Japan may purchase Full Circle exclusively through King records.
2. Our fans in Japan and Southeast Asia may purchase Category 5 and Bring 'em Out Live exclusively through Pony Canyon Records.
3. Recently we have elected to start using PayPal for credit card payments. Other payment processing companies change much higher fees for credit card payments. By using PayPal we are able to keep our cost lower and we pass those savings onto you by keeping our prices low.
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Make your check or money order payable to Justin Case Productions.
Please send checks and money orders to
FireHouse Merchandise
PO Box 29725
Richmond, VA 23242
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